Certificate III in Business BSB30110

Course Description

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This course focuses on providing the skills necessary to be competent in a range of fields. It provides relevant and up-to-date teaching in areas such as workplace safety, team work, customer service and workplace relationships.

Course Content

Core Unit

• BSBOHS301B Participate in OHS processes

Elective Units (further electives available upon request)

• BSBWOR301B Organise personal work priorities and development
• BSBADM311A Maintain business resources
• BSBINM301A Organise workplace information
• BSBINM302A Utilise a knowledge management system
• BSBCUS301B Deliver and monitor a service to customers
• BSBCMM301B Process customer complaints
• BSBPRO301A Recommend products and services
• BSBPUR301B Purchase goods and services
• BSBWRT301A Write simple documents
• BSBITU303A Design and produce text documents
• BSBITU304A Produce spreadsheets

Entry Requirements

There are no pre-requisites for this qualification.

Career Opportunities

• Customer Service Advisor
• Data Entry Operator
• Payroll Officer
• Word Processing Operator
• Administration Assistant
• Receptionist

Further Education Opportunities

Participants who have completed their Certificate III in Business can move forward to a Certificate IV in Business.

The Next Step

For further information please contact us.

To enrol, please download, complete and fax an enrolment form.